TWD Webportal Hilfe

support subjects

Contracts

Retrieve amount from current inventory

Show support

Forecast

Call planning of contracts

Show support

Color samples

Create new Color Templates

Show support

Shipping information

Overview of current and past orders

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1. Registration and start page

2. view and retrieve contracts

3. Cart



1. Registration and start page

After signing up, you will be redirected to the contract-page



Show

Next to the Header 'Show' you can choose if you want to show all, only 'Badfarbe' or only 'Spinnfarbe + Rohweiß'





Filter

You can choose between two filters from the dropdown menu.





By filtering and clearing filters you can search for the selected criteria or reset them to default.


All contracts can be extended und wieder eingeklappt werden




Click to export all contracts to Microsoft.



2. View and retrieve contracts

The details of the contracts can be extended by clicking.




In the input field behind 'Abrufen' you can set the appropriate amount.

You also have to fill in the field "desired delivery date".




Click to put the entered amount into the cart.


Drive the mouse over the cart to display the detailarea




Click to get to the cart


Clickto remove the respective item from the shopping cart.




3. Warenkorb



The cart displays all positions that have been completed on the contract-page so far


Here you can check the data again and change it if necessary.


In the last step, a recipient must be selected from the list or, optionally, a customer order number must be specified. Click 'call up' to deliver the call to TWD Fibres GmbH.

1. Registration and start page

2. Show Order quantity

3. Cart




1. Registration and start page


After signing up, you will be redirected to the forecast-page

Here you will get an overview of all orders and their quantities.




Display

Next to the Header 'Show' you can choose if you want to show all, only 'Badfarbe' or only 'Spinnfarbe + Rohweiß'





Filter

You can choose between two filters from the dropdown menu

By filtering and clearing filters you can search for the selected criteria or reset them to default


2. Show Order quantity


The order quantities are displayed for each month:




The red exclamation mark represents the original order quantity.



3. Change order quantity


In the red boxes you can change the order quantities for the next 3 months:



Click 'send' to submit the order quantity.


Click export the table to excel.


Click to send the Forecast irrevocably to the customer

1. Registration and start page

2. Create orders

3. Overview of the orders



1. Registration and start page





Open color template requests are orders that are still being processed.

A color template request is completed when it has been accepted after the shipment.



2. Create orders



To create a new color template, select the 'Request New Color Template' button.





Here is the address of the company.

If the address of the company deviates from the recipient's address, select 'differing' and add the corresponding address.

Confirm with 'Create order'




The order number is automatically assigned here.



An order can contain multiple color templates and patterns.

To create a new color template request, choose 'Request New Color Template'.

You can enter name and description as you like. Confirm with 'Add template'.




For a color template, a new pattern must be created. To do this, select 'New article'.




If you have already created a pattern for this template, you can use 'Copy this article'

to apply the default settings for this pattern.




Fill in the missing data (* = required fields) and conclude the order with 'Assign template'




The order has now been created. If you want to create another template visit the previous page

If you only need one color, select "Confirm pattern" to return to the main screen.




Now the order is complete and you can print the accompanying documents.




3. Overview of the orders



Next to the order number you will see the status of all color samples of this order. Among the patterns you will seethe status of each pattern.




In the individual sample orders you will see the colors sent to the customer.

The customer can refuse or confirm this and make more detailed explanations in the comment field.



1. Registration and start page

2. Filter options to search specifically for orders



1. Registration and start page





In the upper list you will find your current orders, which will be sent to you soon.

Under the item 'Your deliveries of the last 30 days' you will see your already completed orders of the last 30 days.




You have the opportunity to expand individual orders and view the detailed information about the individual deliveries.





With the corresponding icons und können Sie die Detailansicht für sämtliche Bestellungen anzeigen bzw. verbergen.



2. Filter options to search specifically for orders

You can filter all your orders based on criteria you specify.




In the textbox below, specify the value of the required property. You can also filter only by parts of the respective value.

To do this, select the property in the Drop-Down menu you want to filter for in the current search.




Through the two buttons You can apply the filter to your order overview, or reset it at the end of your search.